TERMS OF SERVICE

1. Definitions

In these Terms:

• "Ecohustler", "we", "us", or "our" refers to Ecohustler Ltd, a company registered in England and Wales.
• "Service" refers to the Ecohustler website, mobile applications, newsletters, membership programmes, and all related services.
• "User", "you", or "your" refers to any individual or entity accessing or using the Service.
• "Content" refers to all text, images, video, audio, and other materials available through the Service.
• "Member" refers to a User who has subscribed to a paid membership tier.
• "Advertorial" refers to paid promotional content that is editorial in nature and clearly marked as sponsored.

2. Use of Service

2.1 Eligibility

You must be at least 16 years of age to use this Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2.2 Account Registration

Some features of the Service require account registration. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use of your account

2.3 Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorised access to any portion of the Service
• Use automated systems, including bots, scrapers, or crawlers, to access the Service without our express written permission
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission
• Harass, abuse, or harm other users
• Post or transmit any content that is defamatory, obscene, or otherwise objectionable

3. Editorial Content

3.1 Editorial Independence

Ecohustler maintains strict editorial independence. Our editorial content represents the views of our writers and editors and is not influenced by advertisers, sponsors, or commercial partners. We are committed to accurate, fair, and impartial journalism in service of ecological and environmental issues.

3.2 Accuracy and Corrections

We strive for accuracy in all our reporting. If you believe we have made an error, please contact us at editorial@ecohustler.com. We will investigate and, where appropriate, publish corrections promptly.

3.3 Opinion and Commentary

Some content on Ecohustler represents opinion and commentary. Such content is clearly distinguished from factual reporting and represents the views of the individual author, not necessarily those of Ecohustler.

4. Advertorials & Sponsored Content

4.1 Identification

In accordance with the UK Advertising Standards Authority (ASA) and Competition and Markets Authority (CMA) guidelines, all advertorials and sponsored content on Ecohustler are clearly identified with labels such as "Sponsored", "Advertisement", "Paid Partnership", or "Advertorial".

4.2 Editorial Standards for Sponsored Content

While sponsored content is paid for by third parties, it must meet our editorial standards:

• Content must be factually accurate and not misleading
• Claims must be substantiated and verifiable
• Content must align with our environmental and ethical values
• Sponsors do not have approval rights over editorial content adjacent to their placement

4.3 Advertising Partners

We work exclusively with partners whose products, services, and values align with our ecological mission. We reserve the right to refuse any sponsored content that does not meet our standards or conflicts with our values.

4.4 Disclosure

Where our writers receive products, services, or other benefits for review purposes, this will be disclosed within the relevant content. Affiliate links, where we may receive a commission on purchases, are disclosed in accordance with ASA guidelines.

5. Advertising

5.1 Display Advertising

Ecohustler displays advertising from third parties. These advertisements are clearly distinguishable from editorial content. The presence of advertising does not imply endorsement of the advertiser or their products by Ecohustler.

5.2 Advertising Standards

All advertising on Ecohustler must comply with:

• The UK Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code)
• Consumer Protection from Unfair Trading Regulations 2008
• The Consumer Rights Act 2015
• All applicable UK advertising laws and regulations

5.3 Prohibited Advertising

We do not accept advertising for:

• Fossil fuel companies or their subsidiaries
• Products or services that cause significant environmental harm
• Tobacco, vaping products, or related accessories
• Weapons or military equipment
• Gambling services (except National Lottery)
• Products making unsubstantiated environmental claims (greenwashing)
• Any product or service illegal in the United Kingdom

5.4 Third-Party Links

Advertisements may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

6. Membership & Subscriptions

6.1 Membership Tiers

Ecohustler offers various membership tiers with different benefits. The specific benefits, pricing, and terms of each tier are described on our membership page and may be updated from time to time.

6.2 Free Content

Ecohustler is committed to keeping the majority of our journalism free and accessible. Membership provides additional benefits but does not create a paywall for our core editorial content.

6.3 Subscription Terms

• Memberships are billed on a recurring basis (monthly or annually, as selected)
• Your subscription will automatically renew unless cancelled before the renewal date
• Prices are quoted in GBP and include VAT where applicable
• We reserve the right to change subscription prices with 30 days' notice to existing members

6.4 Member Benefits

Member benefits may include but are not limited to:

• Ad-free browsing experience
• Early access to content
• Access to private community forums
• Exclusive newsletters and content
• Discounts on events and merchandise
• Recognition on our supporters page

Specific benefits vary by tier and may be modified with reasonable notice.

6.5 Cancellation

You may cancel your membership at any time through your account settings or by contacting us. Upon cancellation:

• You will retain access to member benefits until the end of your current billing period
• No partial refunds will be given for unused portions of a billing period
• Annual subscriptions may be eligible for pro-rata refunds within 14 days of purchase (see Refunds section)

7. Payments & Refunds

7.1 Payment Processing

Payments are processed securely through our third-party payment providers. By providing payment information, you represent that you are authorised to use the payment method and authorise us to charge your payment method for the subscription fees.

7.2 Consumer Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your subscription within 14 days of purchase without giving any reason.

7.3 Refund Policy

• 14-Day Cooling Off Period: For new subscriptions, you may request a full refund within 14 days of your initial purchase.
• Annual Subscriptions: If you cancel an annual subscription within 14 days, you will receive a full refund. After 14 days, refunds are at our discretion and may be prorated.
• Monthly Subscriptions: Monthly subscriptions are non-refundable after the 14-day cooling off period.
• Service Issues: If you experience technical issues preventing access to member benefits, please contact us and we will work to resolve the issue or provide appropriate compensation.

7.4 Requesting a Refund

To request a refund, contact us at members@ecohustler.com with your account details and reason for the refund request. We aim to process all refund requests within 14 business days.

8. Intellectual Property

8.1 Our Content

All content on Ecohustler, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Ecohustler or its content suppliers and is protected by UK and international copyright laws.

8.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and view the Content for your personal, non-commercial use. This licence does not include:

• Any resale or commercial use of the Service or Content
• The collection and use of any product listings, descriptions, or prices
• Any derivative use of the Service or Content
• Any downloading or copying of account information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

8.3 Trademarks

"Ecohustler" and our logo are trademarks of Ecohustler Ltd. You may not use these trademarks without our prior written permission.

8.4 Republishing

If you wish to republish our content, please contact editorial@ecohustler.com. Limited excerpts may be used for non-commercial purposes with proper attribution and a link to the original article.

9. User-Generated Content

9.1 Submissions

By submitting content to Ecohustler (including comments, forum posts, and contributed articles), you:

• Grant us a non-exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, modify, publish, and distribute your content
• Represent that you own or have the necessary rights to the content you submit
• Agree that your content does not violate any third party's rights

9.2 Moderation

We reserve the right to remove any user-generated content at our discretion, including content that:

• Violates these Terms
• Is defamatory, obscene, or offensive
• Infringes intellectual property rights
• Contains spam or commercial solicitation
• Promotes climate denial or environmental misinformation

9.3 Community Guidelines

Users participating in our community forums and comment sections must adhere to our Community Guidelines, which promote respectful, constructive dialogue.

10. Privacy & Data Protection

10.1 Data Protection

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we collect, use, and protect your data are set out in our Privacy Policy.

10.2 Cookies

Our website uses cookies to enhance your experience. By using our Service, you consent to our use of cookies as described in our Cookie Policy.

10.3 Your Rights

Under UK GDPR, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise these rights, contact privacy@ecohustler.com.

11. Disclaimers & Limitations of Liability

11.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Service or the information, content, or materials included.

11.2 No Professional Advice

Content on Ecohustler is for informational purposes only and does not constitute professional advice. You should not rely on our content as a substitute for professional environmental, legal, financial, or medical advice.

11.3 Limitation of Liability

To the fullest extent permitted by law:

• Ecohustler shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims arising from these Terms shall not exceed the amount paid by you to us in the 12 months preceding the claim
• We are not liable for any loss of data, profits, or business opportunities

11.4 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.

12. Termination

12.1 Termination by You

You may stop using the Service at any time. If you have a membership, you may cancel as described in Section 6.5.

12.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

12.3 Effect of Termination

Upon termination:

• Your right to use the Service will immediately cease
• Provisions of these Terms that by their nature should survive termination will survive
• We may delete your account and any associated data, subject to our data retention policies

13. Governing Law & Disputes

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

13.2 Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer, you may also bring proceedings in your country of residence.

13.3 Alternative Dispute Resolution

We are committed to resolving disputes amicably. Before initiating legal proceedings, we encourage you to contact us to attempt informal resolution. You may also be entitled to use the European Commission's Online Dispute Resolution platform.

13.4 Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified to registered users via email. Your continued use of the Service after changes constitute acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

• General enquiries: hello@ecohustler.com
• Editorial: editorial@ecohustler.com
• Membership: members@ecohustler.com
• Privacy: privacy@ecohustler.com
• Advertising: advertising@ecohustler.com

Ecohustler Ltd
Registered in England and Wales
Company Number: 11436058
Registered Office: Studio One Makers Yard, 37 Lower Keyford, Frome, Somerset, BA11 4AR