At Ecohustler, we’re committed to protecting your personal information and being transparent about what information we hold about our supporters, volunteers, shop users or job seekers.
The purpose of this policy is to give you a clear explanation about how we collect and use the personal information you provide to us online, via phone, over email, in letters, in any other correspondence or from third parties.
We take this very seriously and always ensure that we use your information in accordance with all laws concerning the protection of personal information.
We don’t keep much personal data. But this is the list of what we store:
Your full name and your title or an indication of the gender that you most closely associated with.
Your email address.
Your address (if provided).
Records of your contact with us.
Bank or credit card details (if you purchase something from us).
Information you enter into our websites.
We may collect personal data about you when you use our website:
Your personal data in order to receive information from us.
When you buy products from us.
When you volunteer with us or take part in any of our community programmes (or request information about these).
When you donate to us.
When you respond to a survey or petition.
Or when you otherwise engage with us on our websites or through email.
Your personal data may be shared with us by third parties in certain circumstances. This may include (but is not limited to):
When you sign a petition through third party companies such as 38 Degrees.org,
We use “cookies” to identify you when you visit our websites and digital products. Amongst other things, this helps us to understand our website users and may enable us to improve the website experience for you and/or other users.
Cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
We may use tracking to show you relevant content on social media and to understand what content you engage with on our site, you can manage the privacy settings on your social media accounts, Facebook, Instagram and Twitter if you’d rather not see these.
We’ll use your personal data to:
Provide you with the information, product or service you have requested from us.
Provide you with other information which we feel may interest you through our campaigns.
Provide you with information about carefully selected third-party events, products, campaigns and competitions, where we are permitted to do so.
Send you details of events we think you may be interested in attending.
Analyse and understand how people use our websites, our app and digital products so we can improve and personalise the experience for users and reflect your preferences and previous interactions.
Keep a record of our relationship with you.
Personalise our services and communications to you.
Notify you about changes to our services.
Administer and process payments you make for products, services and charitable donations made to any of our entities.
Comply with applicable laws and regulations and requests from statutory agencies including for such purposes as health and safety, the detection and prevention of crime and safeguarding.
We want to ensure you receive the level of information about Ecohustler and our campaigns that is right for you.
If you actively provide your consent to us along with your email address and/or mobile phone number, we may contact you for marketing purposes by email or text message. By subscribing to Ecohustler emails, you grant us the right to use the email for both email marketing purposes and advertisement targeting.
If you are a social media user, we will use certain social media tools as part of our relationship with you. These tools include such things as Facebook and Instagram Custom/Lookalike Audiences, Google Customer Match/Similar Audiences, Twitter Tailored/Lookalike Audiences and LinkedIn Matched Audiences.
It’s always your choice to receive information about our work, how we raise funds and the ways you can get involved. If you don’t want us to use your personal information in these ways, please indicate your preferences when providing your personal data.
You may opt-out of our marketing communications at any time by clicking the ‘unsubscribe’ link in marketing emails or by sending us an “opt-out” text message.
You can also change any of your contact preferences at any time, including telling us that you don’t want us to contact you for marketing purposes by telephone, or by post, by emailing email@example.com.
We won’t use your personal information for marketing purposes if you’ve indicated that you don’t wish to be contacted by us for such purposes. However, we’ll retain your details on a suppressed list to help ensure that we don’t continue to contact you.
We keep your personal information only for as long as required to operate the service in accordance with legal requirements and tax and accounting rules. Where your information is no longer required, we’ll ensure it is disposed of in a secure manner.
YOUR ABILITY TO EDIT AND DELETE YOUR ACCOUNT INFORMATION PREFERENCES
The accuracy of your personal information is important to us. You can edit the information held by Ecohustler, at any time. If you would like to make a change, please contact us at firstname.lastname@example.org or write to Ecohustler LTD, 6 Nunney Road, Frome BA11 4LA
For full details on your rights, we suggest that you consult guidance from the Information Commissioner’s Office (ICO).
If you are unhappy with our work or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services.
To give us feedback, or lodge a complaint please contact us at email@example.com or write to Ecohustler LTD, 6 Nunney Road, Frome, BA11 4LA
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Information Commissioner’s Office (ICO)
V.1 October 2022, drafted by: Matt Mellen, Ecohustler LTD, 6 Nunney Road,
Frome , BA11 4LA